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Jun 17 2022

Administrative Chief Information Officer

National Defense University Washington, District of Columbia, United States

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NDU educates joint Warfighters in critical thinking and the creative application of military power to inform national strategy and globally integrated operations, under conditions of disruptive change, in order to serve the common defense.


The incumbent serves as the principal advisor and consultant to the NDU President and senior leadership, reporting through the Chief Operating Officer, on all matters affecting the University’s Information Technology (IT) enterprise. The CIO serves as the University’s leader and advocate for information management and employment of IT with responsibility for planning and implementing a safe and secure IT environment that meets both academic and enterprise business support requirements. The CIO formulates and operationalizes the NDU strategic plan in the IT domain and acts as the Chair of the NDU Information Technology Strategy Council (ITSC).

  1. Conducts planning and assessment of NDU enterprise informational technology in support of business support requirements, academic programs and their accreditation. Develops and executes a strategy for the operation, modernization, and sustainment of an effective, efficient and secure NDU Enterprise Information System (NEIS).
  2. Directs the full spectrum of information technology functions including network operations, information assurance, cybersecurity, enterprise services, application development and academic technology, compliance with the Information Technology Management Reform Act of 1996, and fulfillment of the regulatory requirements outlined in the Clinger-Cohen Act.
  3. Performs supervisory oversight responsibilities for several branches, to include performance management, coaching, mentoring and employee professional development. Ensures alignment of ITD and individual employee goals with NDU’s strategic objectives and priorities. Ensures that subordinate supervisors effectively carry out management’s policies, provisions and objectives in the areas of EEO, career development, merit promotion, and management relations. Fosters strong customer service culture within ITD.
  4. Responsible for developing comprehensive IT strategies integrating them within the planning, programming, budgeting, and execution (PBBE) processes.
  5. Partners with external agencies such as the DoD CIO, Defense Information Systems Agency (DISA), Joint Staff DJ-6, and other academic institutions to ensure NDU IT related policies, programs, security, and operations are in compliance with all applicable requirements.
  6. Serves as a champion of effective and efficient IT management strategies, philosophies and initiatives within the University. Crafts and delivers communications for internal and external stakeholders regarding IT related requirements and initiatives.
  7. Enforces disciplined IT management practices and internal management controls that allow for effective and efficient IT services while minimizing security and operational risk.
  8. Communicates with senior leaders representing other disciplines to infer IT requirements and expectations, conveying IT vision, strategies, direction and technologies to meet requirements and expectations.
  9. Performs other duties and/or leads other projects as assigned; occasional travel may be required.


Conditions of Employment

  • Must be a U.S. Citizen
  • The individual selected for this position is required to obtain and maintain a Top Secret security determination, eligible for a Top Secret/Special Sensitive, as a condition of employment.
  • All federal employees are required to have direct deposit
  • Males born after 12-31-59 must be registered or be exempt from Selective Service (see
  • File a Public Financial Disclosure Report (OGE-278) within 30 days of entering the covered position, annually thereafter, and within 30 days of terminating from a covered position.
  • If selected, you will be required to provide information regarding your COVID-19 vaccination status for the purposes of determining appropriate workplace safety protocols, such as those related to masking, testing, travel, and quarantine.


Basic Qualifications:

  • Experience directing multifunctional IT organizations and programs.

Required Qualifications:

  • Minimum of 5 year experience providing leadership, management, and strategic vision and direction of/to multifunctional organizations.
  • Ability to use judgment, initiative and innovation to resolve complex challenges in a resource constrained environment and effectively manage institutional change both within the IT functional area and an entire organization.
  • Ability to evaluate complex legislative, policy and regulatory requirements and effectively integrated IT management aspects info organizational policy, plans, resource strategy and programs.
  • Ability to influence an organization’s strategic planning and execution in order to ensure the concepts of equality, diversity, and inclusion are actively promoted.
  • Ability to develop diverse networks and alliances with internal and external stakeholders in order to achieve the strategic goals and objectives of an organization.
  • Ability to use data, evidence-based research, and metrics to make IT management decisions.
  • Ability to act with discretion, maintain confidentiality, and professional demeanor at all times and operate with the highest standards of professional and personal conduct.
  • Ability to successfully lead or serve as a member of cross-functional/component teams.
  • Ability to communicate complex concepts clearly and concisely orally.
  • Ability to design and implement streamlined business processes, program efficiencies, and cost saving initiatives.
  • Ability to set conditions for the establishment of a workforce culture that emphasizes responsibility and accountability, high standards of professional/personal performance and conduct, development, and teambuilding.

Desired Qualifications:

  • Master’s degree is desired in Information Systems Management, Computer Information Systems or Business Administration with a focus on Management of Information Systems or a related field.
  • Federal or DoD CIO, Information or Information Management Professional Certification; Project Management Professional (PMP) or equivalent.
  • Experience with network certification/accreditation and IT procurement of goods and services with DoD or the Federal government.
  • IT management experience in the joint, interagency, international, and multi-national environment, experience with Joint Professional Military Education (JPME), and familiarity with the U.S. Department of Defense.
  • IT management experience within a diverse organization with many internal and external stakeholders.


Education Requirement: Bachelor’s degree is required. Master’s degree is desired; Information Systems Management, Computer Information Systems or Business Administration with a focus on Management of Information Systems or a closely related field.

Official transcripts will be required at time of selection to verify educational requirements are met.

Additional information

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings; health, life, and long-term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy, and the opportunity to telecommute.

This is a Title 10 Excepted Service Appointment for 3 years, with renewal options.

Telework availability will be based upon the mission requirements and supervisory determination. Will coordinated per organizational policy.

Recruitment or Relocation Incentive: Selectee may qualify for a recruitment or relocation incentive.

Initial Probationary Period: You will be required to serve an initial probationary period of 18 months.

Supervisory Probationary Period: 18 month probationary period is required regardless if the incumbent previously served in a probationary period status in the Federal government or at NDU.

Reemployed Annuitants: Department of Defense has the authority to hire annuitants without reduction in pay. For more information, go to:

If you are unable to apply online, view the following link for information regarding Alternate Application.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

To qualify, you must meet the education and experience requirements described above. An NDU screening panel will review your resume and cover letter to evaluate your qualifications for the position. NDU uses a multi-tier selection process for academic positions.

You MUST upload a cover letter, separate from your resume, no more than 2 pages long, addressing the following hiring criteria:

Factor 1 Leadership: Describe the number of years and your record of excellence in leading and managing network services in large complex organizations.

Factor 2 Leading Change: Describe your record of excellence leading, guiding or bringing about institutional change.

Factor 3 Building Partnerships and Coalitions: Provide examples of your experience working with diverse organizational elements to ensure that information and information technology strategies enable the overarching missions of the entire organization.

Factor 4 Results Driven: Provide recent experience where you had to develop and/or meet organizational goals; making decisions/recommendations that produce high-quality results by applying an understanding of information and data requirements or the organization, technical knowledge, calculating risks, managing project and program implementations and resources across a complex organization.

Factor 5 IT Business Experience: Provide recent experience where you had to assess a business case for an information technology initiative, secure approval for resources to include financial, personnel and infrastructure investments.

Required Documents

You must provide a complete Application Package which includes:

  1. Résumé: The latest resume submitted will be used to determine qualifications. All conferred degrees and certifications should be included in your resume for full consideration
  2. Complete Assessment Questionnaire
  3. Cover letter with narrative responses answering hiring criteria questions listed in the “How you will be evaluated” section of this announcement. Failure to submit will result in an ineligible rating.
  4. Other Supporting Documents – Refer to the eligibilities section for documents to submit.

NOTE: Transcripts are not required at time of application submission. Your resume and narrative answers to the hiring criteria will be reviewed by the NDU screening panel to evaluate your qualifications for the position. If selected for an interview, official transcripts will be requested at that time to verify educational requirements are met.

Eligibilities Information: The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.

  1. SF-50 – (If applicable) Notification of Personnel Action for current or former federal employees- with the exception of current permanent NDU employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  2. If you claim Veteran’s Preference:
    – You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty”, showing the dates of active duty service, type of discharge and the character of service. Alternatively, if you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
    – If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
    – If you are claiming eligibility based on 10-point derived veterans’ preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans’ preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) “Application for 10-Point Veteran’s Preference” and any required documents indicated on the SF-15 to substantiate the claimed preference.
  3. Other documents identified in the announcement.

WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application.

It is the applicant’s responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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Job Categories: Full-Time. Job Types: Administrative.

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