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Jan 12 2022

Administrative Executive Director, Alumni Relations

Saint Joseph’s University Philadelphia, Pennsylvania, United States

Position Summary:
The incumbent will be responsible for developing programs designed to engage a broad base of alumni in the life of Saint Joseph’s University. Accordingly, the incumbent will direct and successfully manage the execution of the long-range strategic plan for the alumni association. This plan focuses on four strategic themes:

  • Expand specific programmatic opportunities for alumni
  • Enhance the overall engagement of alumni within regional and affinity networks
  • Further integrate philanthropy into the alumni relations enterprise
  • Increase the number of alumni engaged with the University

In order to successfully drive our strategy and implementation plans the Executive Director will be supported by and partner with Advancement leadership, the National Alumni Board and Alumni Relations staff.

The incumbent will provide management and oversight of the alumni relations program and staff. S/he will mentor and oversee the Alumni Relations team. Accordingly, the Executive Director will be responsible for hiring decisions, staff development and will oversee an annual programmatic budget.

Furthermore, the incumbent will work directly with the National Alumni Board which is comprised of approximately 35 volunteers who meet at least twice a year as a group with sub-committees and the executive committee meeting on a regular basis. The University’s alumni relations program is a true volunteer / staff partnership so it is critical that the Executive Director is able to effectively lead and enhance this partnership.

In addition to these responsibilities, the Executive Director will be called on to attend alumni events throughout the calendar year and will be asked to deliver key messages, introduce speakers and oversee meetings. The incumbent will also be responsible for the management of all revenue generating initiatives.

The Executive Director will serve as a member of the Advancement Office Leadership Team and as such will provide input on strategies and decisions that pertain to organizational culture, long-range and short-range goals, and other related organizational topics.

Duties and Responsibilities:
Strategic Planning and Program Implementation

  • The Executive Director will be responsible for developing programs designed to engage a broad base of alumni in the life of Saint Joseph’s University. Accordingly, the incumbent will direct and successfully manage the execution of the long-range strategic plan for the alumni association. This plan focuses on four strategic themes:
  • Expand specific programmatic opportunities for alumni
  • Enhance the overall engagement of alumni within regional and affinity networks
  • Further integrate philanthropy into the alumni relations enterprise
  • Increase the number of alumni engaged with the University
  • Enhance existing and create, implement, and track new effectiveness of core programming initiatives outlined above including developing strategies, tactics, deliverables and timelines over multiple years
  • Advise the Associate VP for Advancement Operations and other members of the Advancement Management Team on programming strategies, messages and activities and serve as a strategic partner to engage alumni and create public awareness about the University, its goals and programs
  • Support and enhance metrics by which success in this area will be measured and manage staff, programs and budget to meet those metrics
  • Provide input on the content strategy and development of alumni communications across all platforms
  • Articulate core strategies, programming and content to be delivered by alumni staff and serve as a resource to ensure that they understand and convey these messages effectively
  • Manage the Alumni Relations Staff currently comprised of 4 individuals with one of those individuals having a dual report to the Director of the Saint Joseph’s Fund. Accordingly, the incumbent will be responsible for hiring and developing the members of their staff. As part of this the Executive Director will be responsible for setting individual staff goals that map to the annual and long-term goals for Alumni Relations. The incumbent will evaluate and revise job descriptions, establish annual goals, monitor staff performance toward those goals, providing constructive feedback designed to enhance staff development and performance and conduct annual performance reviews.
  • The Executive Director will be a member of the Advancement Leadership Team and as such will work with their colleagues on this team, including the Vice President for University Relations, to determine goals, strategy and policy for the entire Division.

Volunteer and Program Management:

  • Work directly with the Executive Committee of the NAB, including the planning of full board meetings. Furthermore, coordinate work of the subcommittees thus ensuring the successful implementation of the four strategic themes outlined in the strategic plan. Ensure that the members of the NAB are informed routinely of the plans and progress of the association’s activities.
  • Key liaison with minimally the SJU NYC Alumni Chapter and Real Estate Affinity Chapter.
  • Work with special events staff to plan and execute the signature alumni events. This includes creating a budget for each event and ensuring that the events fall within the budget parameters.
  • Work with Alumni Relations staff to manage and enhance a volunteer management program that will provide volunteers with clear expectations, clarity on staff support and budgetary resources available.
  • Regularly attend events and in many cases serve as the voice of the University where appropriate.
  • Manage all revenue generating initiatives with a goal of increasing annual revenues each year.

Management:

  • Responsible for hiring and development of alumni relations staff. This includes effectively evaluating and developing individual staff.
  • Oversee Alumni Relations Budget.
  • Work collaboratively with staff across the entire division to ensure successful implementation of programs, events and communications initiatives.
  • Work collaboratively with colleagues in Marketing and Communications who initiate and execute alumni communications strategies and tactics.
  • Serve as a member of the Advancement Leadership Team establishing goals, strategy and policy for the entire Division.

Problem Solving:

  • The Executive Director must be a seasoned alumni relations and development professional with particular experience in higher education that focuses on high-impact visibility and relationship-building among complex organizations and audiences. The incumbent will work directly with leadership in the University and the alumni community and will assist and mentor staff in successfully supporting these stakeholders.
  • As an Executive Director of a major unit, this position will also be involved in identifying and solving problems that effect particular areas within the division as well as those across the entire division.

Communication:
In addition to the specific skills this position requires, the Executive Director must be an effective spokesperson for the overall mission of the division and, through this, help accomplish the campaign and alumni relations goals. The incumbent must be able to communicate effectively (verbally and in writing) to a large/diverse audience including senior administration, trustees and board members, alumni, donors, external consultants and vendors, co-workers, other university staff and the community at large. The incumbent should exhibit strong interpersonal skills and the ability to work cooperatively with representatives from many departments and other organizations, be a team-player and understand the University strategic goals and distinctive identity.

Complexity of Tasks:
The incumbent must be able to balance diverse responsibilities, be extremely organized, manage and prioritize a variety of tasks at the same time, adhere to deadlines and create and follow business plans. The incumbent must be a skilled computer user and capable of using various software programs and expand skills.

Leadership Skills:
The Executive Director must be a team player, committed to what is best for the division and the University and should set a good example to co-workers by work ethic and habits. The incumbent should set goals and adhere to them, create an atmosphere that encourages collaboration, interaction, input and feedback from co-workers and take advantage of training, networking and opportunities for growth. The individual should be a strong representative of the University externally.

Initiative/Creativity:
The incumbent must demonstrate a high level of creativity and flexibility and have the ability to think creatively, to see the advantages of looking at an issue from a variety of perspectives and be comfortable asking for assistance/input when it is needed. This includes not being satisfied with the status quo when change is needed, warranted or can be beneficial.

The incumbent must be a self-starter and be able to work independently, be able to resolve issues, looking for guidance when needed, able to make an informed decision and act upon it, be comfortable making suggestions and offering advice, and act professionally in dealing with colleagues throughout the university.

This position must be able to complete tasks that require cooperation with multiple co- workers/departments.

Minimum Requirements: 

  • An undergraduate college degree and a minimum 5 – 7 years’ experience in alumni relations or related field, preferably in higher education, is required.
  • Strong interpersonal skills and ability to establish effective relationships with major donors and prospects essential as are excellent organizational, oral and written communication skills.
  • Proficiency in the use of computer for communications (letters, brochures, emails), data management (Excel and Access), basic graphic design (Microsoft Word and/ or Microsoft Publisher), data reporting, mail merging, and budget review and analysis
  • Progressive experience utilizing electronic media as a means to communicate and engage others.

Physical Requirements and/or Unusual Work Hours:
Standing, Computer literacy required. Evening/weekend hours required regularly (especially during academic year). Some travel required.

On-line applications only. Please provide a letter of application/interest and resume.  For a complete description of position responsibilities, qualifications, and to apply, please visit: https://jobs.sju.edu/postings/18813.

Saint Joseph’s University is a private, Catholic, and Jesuit institution and expects members of its community to be knowledgeable about its mission and make positive contributions to that mission. Saint Joseph’s is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. 

EOE M/F/D/V

Job Categories: Full-Time. Job Types: Administrative.

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